2013年4月21日星期日

ASQ InfVoices - Hong Kong Quality Awards & Programs

The April Topic of ASQ Influential Voice in Chinese was "Global Quality Programs (Don't Just Call Them Awards)" which initiated by Paul Borawski (CEO, ASQ). I would like to introduce some quality awards in Hong Kong.


Hong Kong Awards for Industry (HKIA) (formerly named Governor’s Award for Industry) was initiated in 1989 by the Hong Kong Government. It was organized by a committee that was chaired by the Director-General of Trade and Industry with membership drawn from trade and industrial organizations and industrial support bodies in Hong Kong. It is the first award scheme in Hong Kong that comprises seven categories of awards. Two of the most important awards in the scheme were the productivity category and the quality category. These were merged in 2005.


Hong Kong Awards for Industry (HKIA) - Productivity and Quality criteria are reference to Malcolm Baldrige National Quality Award (MBNQA).



Another famous quality award in Hong Kong was organized by Hong Kong Management Association (HKMA) on 1991. Moreover, it criteria was also reference to MBNQA.


Both HKIA-P&Q and HKMA-QA performed annually. Another non-regular award in Hong Kong had Quality Control Circle Award (QCCA) which was organized by Hong Kong Quality Management Association (HKQMA) through biannual Hong Kong Quality Circles Convention. In 2009, HKQMA and Macau Quality Management Association (MQMA) co-organized the QCCA.


Although Hong Kong Society for Quality (HKSQ) hadn't arranged quality award, we had started the earliest Quality Management Student Project Competition since 1994. HKSQ recognizes the value of continuing the meaningful event as a vehicle to further the interest of final year undergraduates in quality management and to emphasize its importance and relevance to local industry. Until 2005, we changed the competition style from final year project to company based project(named HKSQ Company Based Student Project Competition). It aimed to offer an opportunity for students to work on an actual industrial case and propose resolution.


In my opinion, quality awards in Hong Kong did not become a continuous quality program. It is only one-stop recognition. Winners would maintenance their existing system and continual improvement, but they are not specific to review quality award criteria regularly. As I known, only Housing Department and Phillips (Hong Kong) employed EFQM model continuously. Housing Department is planning to seek for EFQM Excellence Awards but Phillips (Hong Kong) had stopped the program few year ago.


On the other hand, HKSQ Company Based Student Project Competition is more significant to educate the students understanding the real industrial problem and working environment. We seek for different industrial sponsor both company visit support and prizes annually. The follow photo was taken in front of TTI during factory visit in 2013.


Reference:
Hong Kong Awards for Industry (HKIA) - http://www.hkindustryaward.org/
HKMA - Quality Award - http://www.hkma.org.hk/qa/front.htm
QCC Award - http://www.mss-mllc.com/mqma/QCC.html
HKSQ Quality Management Student Project Competition - http://www.hksq.org/quality_management_competition.htm
HKSQ Company Based Student Project Competition - http://www.hksq.org/company_based_competition.htm
EFQM Excellence Awards - http://www.efqm.org/en/tabid/166/default.aspx


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